FAQ

Below are some of our most commonly asked questions. If you still require assistance please don’t hesitate to contact us.

Hair Sample

  • If you are in New Zealand:
    You can send your hair sample by post to:
    PO BOX 60 156
    Titirangi
    Auckland, New Zealand.or by courier to:Allergenics Limited
    5/506 South Titirangi Rd
    Titirangi
    Auckland, New Zealand.

    If you are in Australia:
    You can send your hair sample by post to:
    PO Box 2143, Noosa Heads, QLD 4567, Australia

  • Please place your hair sample in a small paper envelope.

  • We require as close to 1/2 teaspoon of hair as possible, and will let you know if you have not provided enough hair for the testing procedure.

  • Yes colour-treated hair samples may be used for the following tests:

    • Food and Environmental Sensitivity Assessment
    • Vitamin and Mineral Assessment
    • Organ Assessment Test

    You cannot use colour-treated hair for the Heavy Metal and Toxic Element Assessment

  • In order to obtain the most accurate results, hair samples should not be older than 4 weeks old.

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    We require a minimum of 1/2 teaspoon of hair, cut as close to the scalp as possible.

    The closer to the scalp the more accurate the results will be.

    See more about taking hair samples here.

  • Yes you can use the same sample for all tests, however you can not use coloured hair for the Heavy Metal Test
    If you wish to do the Heavy Metal Test along with another test we would require 2 samples (one taken from the roots in between getting your hair coloured).

  • Yes you can use hair from a recent haircut but it should not be older than 4 weeks.
    Coloured hair may be used for all tests except for the Heavy Metal and Toxic Element Assessment.

  • No problem we can use the following body hair in order of preference:

    • Pubic Hair
    • Chest Hair
    • Any other body hair.

    We will still require 1/2 teaspoon of these.

Food questions

  • Initially, eliminating all the sensitive foods is best.
    Try and give it three months, to allow the gut to heal and the immune response to settle down. That is also a good time to take any suggested supplements, to help strengthen the gut.

    Once you feel your body is well balanced, try eating just one of the foods at a time, starting with one which received a low score from your test results. Only eat it once every four days.
    If that worked, add another of the lower score foods, but not on the same day, also every four days, and so on.

    Try to eliminate the foods with higher scores, the higher the score, the more and longer you should eliminate the food. We can always re-test after six months.
    Remember that there are good substitutes for lots of things (kumera for potato, avocado oil for butter, ….).

  • The Food and Environmental Sensitivity Assessment will detect reactivity to all compounds that you have been exposed to for a six month period prior to the test. The more recent the exposure and the higher the volume of exposure, the higher the resulting reactivity score will be. Those compounds that you are sensitive to, but have been avoiding for some time, may not show up as strongly reactive in the test. Please note all dietary and environmental avoidances on your test request form.